Due to Covid-19 all the courses will be offered online via Zoom.

Call Center Representative

Call Center Representative

Call centers play an important role in supporting customer success. And with more call centers relocating to the U.S., the need for skilled representatives is growing. The Call Center Representative course will prepare you for a frontline role in today’s fast-paced call center and positions you for advancement within the industry. You will gain key skills needed to provide high-quality customer service through the most common channels, including phone, email, chat, and social media.

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Duration: 3 months

Working hours

Monday 9:30 am - 6.00 pm
Tuesday 9:30 am - 6.00 pm
Wednesday 9:30 am - 6.00 pm
Thursday 9:30 am - 6.00 pm
Friday Closed
Saturday 9:30 am - 5.00 pm
Sunday 9:30 am - 6.00 pm
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