Call Center Manager

Call Center Manager

Today’s call centers are built around several customer success channels, and managing these centers has become increasingly complex. This course will prepare you for a role as a call center manager. You will gain the skills needed to ensure your call center operates efficiently, including employee supervision, quality assurance, and workforce management.

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Enrolled: 0 students
Duration: 6 months

Working hours

Monday 8:30 am - 5.00 pm
Tuesday 8:30 am - 5.00 pm
Wednesday 8:30 am - 5.00 pm
Thursday 8:30 am - 5.00 pm
Friday 8:30 am - 12.00 am
Saturday Closed
Sunday Closed