This course provides you with the skills necessary to become a workplace mediation professional. It provides training in the INACCORD® conflict resolution model and offers you the chance to practice your skills through simulated roleplaying exercises. You will learn the three phases that are used in the INACCORD® model: the pre-interview, the mediation procedure, and the post-interview. Additionally, this course includes access to online discussions, critical analysis papers, and an experienced professional mentor that will help you to deepen your understanding of conflict resolution and guide you through the practice and application of the curriculum. Upon successful completion Mediators Without Borders will award you individual certifications in Mediation, Applied Mediation Practice, and Workplace Mediation, as well as a professional certificate as a Workplace Mediator. A final exam is optional at the end of the course.