Due to Covid-19 all the courses will be offered online via Zoom.
4 days (12 hours)
In today’s world where we are witnessing massive technological and economic disruptions, creativity has become a survival tool for organizations to maintain a competitive edge and stay in the race. Traditionally, creativity was thought to be an innate talent, however, the recent dominant thinking is that it is a skill that can be acquired and developed by anyone in any organization if it is nurtured by the proper environment.
In this course, we dig deeper into creative thinking and innovation by giving participants the necessary tools they need to harness their creative thinking and thus transform their mindset, environment, and workplace.
By the end of this program, delegates will be able to:
This program is intended for all team leaders, supervisors and all individuals who would like to boost their creative thinking potential whether to generate new initiatives, solve problems, initiate changes, or handle personal or professional issues in non-conventional ways.
Nawal Saghir is a professional consultant and trainer, known for her strong interpersonal and bilingual communication skills. She possesses a unique approach to tapping into human potential and performance improvement. Armed with a master’s degree in marketing from the American University of Beirut and being an IBTA accredited trainer, Nawal is able to successfully boost morale, change work attitude, and meet client expectations.
For more than 13 years, Nawal held key positions in marketing and retail management with leading international brands such as Sony and Electrolux, which makes her strongly capable to coach about the best practices in customer service as well as key managerial skills.
Her areas of expertise include 7-star customer service, happiness, and positive thinking, employee motivation and leadership, creativity and innovation, problem-solving and decision making, emotional intelligence, effective communication skills, brilliant body language, change management, time, and stress management.
Her clients are prestigious GCC-based organizations in both private and public sector such as: